Bitutė - About me

Hello, I am the founder and creator of this small, fabric bag and other handicraft shop! Each product is born in my hands - from the first thought to the last stitch.

I believe that things have a soul, so I create not only from new fabrics, but also revive already used ones - bringing them to a new life, so don't be upset if you sometimes see signs of wear on the fabric. But this is the only way that each product becomes not only beautiful, but also meaningful.

"Bitute.Biz" is more than just a bag. It is a small joy of everyday life, warmth in the hands and respect for nature. Each bag is special to me - as if I sewed a piece of my heart into a new creation. Thank you for supporting handmade, creativity and sustainability! 🌿

What motivates:)

Fantastic work! Fast, high quality, smooth! Highly recommended!❤️

Indrė

Everything is very neatly arranged. I bought the bags for gifts - each one is wrapped. All that remains is to give them. Thank you for the gift!

Deimantė

I received it quickly. The handmade bags are amazing:)

Diana

Very beautiful bags. Careful, high-quality work.

Agnė

How to buy?

1. Choose the item and put it in the purchase bag.

  ·       In the itempagechoose the size and the color, then press green button PUT IN THE BAG.
·       If you wish to buy more than one item, do the same actions with other items.
2. Go to your purchase bag.
·       After the window with your items appears in the right side of the page, press the button PAY NOW

·       You will be directed to your purchase bag with choose items.
3. Start the purchase.
·       Check your items if you have everything you need.

·       Provide your name, surname, address, phone number, e-mail, then choose delivery and payment way.
4. Confirm your order!
·       If you wish to order the gift wrapping for you items, write a comment.
·       And press CONTINUE
·       You will be directed to the confirmation page. There you will see your order information.
·       You will be given the total sum of your order, so finally you onlyneed to confirm the order by pressing the button PAY NOW
·       After order confirmation, if you chose Pay Pal payment, you will be directed to the payment page.
·       If you chose the bank payment, you will be able immediately to see the invoice by pressing the button SEE YOUR INVOICE. ATTENTION! Make the payment only after receiving confirmation to your e-mail or by phone from the Store administrator that all your order items are in stock.

·       Do not do the payment until you receive confirmation about possibility to make a payment.

5. After administrator will look through your order and will confirm it, you will receive e-mail with the information about paying the invoice, order shipment and delivery dates.
6. You will be informed by separate e-mail about your order shipment. You will receive waybill number and the link to track you shipment.

Delivery&Payment

1. BY LITHUANIA POST. Delivery price 2,85 Eur
You can pay by bank transfer or using the Paysera payment collection service.
Lithuanian Post (registered parcel) - we send the ordered goods by registered parcel. Parcels sent in this way are delivered within 3-7 working days to the nearest post office.
The possibility of sending the parcel "On demand", when you can pick up the parcel at the post office most convenient for you, without specifying your address (in the order comment, write to which post office you want to receive the parcel). In this case, you will not receive an information leaflet at home from the post office, you will have to go to the nearest post office yourself, present your personal document and the tracking number of the package, which you will receive by e-mail after we have sent the goods. The parcel is kept at the post office for up to 30 calendar days, if you do not manage to pick it up, it is returned to us and you will have to pay for shipping again.
2. OMNIVA LT. Delivery price 2.85 Eur.

OMNIVA Latvia. Shipping cost €5.99.

OMNIVA Estonia. Shipping cost €8.99.

You can pay by bank transfer or using the Paysera payment collection service.
Parcels are delivered to post machines on the next working day.
Due to the significant increase in the flow of parcels, short-term changes in the delivery of parcels are possible.
The most up-to-date information about the shipment route can be followed here: https://www.omniva.lt/verslo/siuntos_sekimas
3. LP Express LT. Delivery price 2,65 Eur.
You can pay by bank transfer or using the Paysera payment collection service.
Parcels are delivered to post machines on the next working day or even on Saturdays.
In case of a large flow of parcels, the delivery of parcels in Lithuania may be delayed up to 5 days.
4. DPD Pickup LT. Delivery price 2.45 Eur.
You can pay by bank transfer or using the Paysera payment collection service.
Parcels are delivered to post machines on the next working day.
Collection of parcels 24/7.

5. Shipping price to other countries according to Lithuanian Post rates.

Rules

1. General provisions
1.1. These purchase-selling rules (hereinafter - „the Rules") determine mutual rights, obligations and responsibilities between the Buyer and the e-shop www.bitute.biz (hereinafter - "the Seller"), buying goods in online shop.
1.2. The Seller rese
rves the right at any time to modify, edit or add the rules, having regard to the statutory requirements.
1.3. The right to buy at the e-shop has:
1.3.1. Capable persons, i.e. persons of full age, whose capability is not limited to a court order;

1.3.2. Minors between 14 and 18 years age only by having their parent’s agreement, except when they dispose of their own income;

1.3.3. Legal entities.
1.3.4. Authorized representatives of all of the above mentioned persons.

1.4. The Seller, confirming the Rules, as well guarantees that, in accordance with the rule 1.3., the Buyer has the right to buy goods in e-shop.
1.5. The contract between the Buyer and the Seller shall be considered concluded from the moment when the Buyer at the e-shop forms a purchase bag, specifies delivery address, selects the payment method and clicks the button "Pay now".

1.6. The Seller is exempt from any responsibility in cases where the loss arises from the fact that the Buyer is not familiar with the rules of e-shop, advices or information, although such possibility was formed.

2. The Buyer's rights and obligations
2.1. The Buyer has the right to buy at the e-shop in accordance with these Rules.

2.2. The Buyer must give correct information and contact phone number.

2.3. If the Buyer changes given information, the Buyer must immediately update it.

2.4. The Buyer, after confirming the order, must await for an order confirmation from the Seller.The payment must be done only after approval of the Seller that all goods are in stock. Confirmation to the Buyer is sent by e-mail or personally notified by telephone.
2.5. The Buyer has the right to refuse to purchase, informing the Seller about it by the e-mail.
2.6. The Buyer using the e-shop undertakes to follow these Rules.

3. The Seller's rights and obligations
3.1. The Seller agrees to sell goods to legal entities and individuals.

3.2. The Seller undertakes to deliver the goods to the address provided by the Buyer (see Point 4).

3.3. The Seller is committed to protect the personal data of the Buyer according to the Republic of Lithuania laws.

3.4. The Seller, after receiving the order, undertakes during 1-3 days send the invoice to the Buyer’s e-mail.

3.5. If the Seller does not have the goods that the Buyer ordered, the Seller undertakes to inform the Buyer about it within 1-3 days after receiving the order.

3.6. If the Buyer within 3 working days after receiving the invoice do not pay up - the order is canceled.
3.7. The Seller reserves the right to unilaterally change the conditions of these Rules.

4. Delivery
4.1. Ordered goods are delivered to the address provided by the Buyer if the Buyer pays the shipping costs.
4.2. The goods are prepared and shipped within 1-3 working days after the invoice is payed.

5. Returning the goods
5.1. Return is carried out in accordance with the 29th of June, 2001 Lithuanian Minister of Economy No. 217 order "The confirmation of the return and exchange rules”.

5.2. High quality goods are not returned and exchanged.
5.3. If you have purchased defective goods, you can return them within 14 calendar days from the date of delivery.
5.4. The Seller is obliged to return the money paid for the defective goods or to replace them with the same quality product or to the corresponding value of that good.

5.5. The money is refund by transferring them to the Buyer's personal account. Non-refundable money for those items that were not purchased at Bitute.biz or which intentionally or negligently have been damaged (affected by chemicals, open fire, high temperature, sharp objects, etc.), or goods used inappropriately or not as intended. The refund amount is not including shipping fees, refunded isonlythe valueof goods.

6. Privacy policy
6.1. The personal information is asked to be provided only when purchasing goods in this online store.
6.2. By accepting that the Buyer's personal data is processed for purpose of selling the goods and services at the e-shop, the Buyer also agrees to receive e-mail notifications necessary to fulfill the order. E-mails are sent immediately after order confirmation, about the changes of the status of the order (confirmation and information about the shipment, thanks for purchase after receiving the order).
6.3. This e-shop undertakes not to disclose the Buyer's personal data to the third parties, except when the information is necessary for a partner providing delivery or other services for the ordered goods. In all other cases, the Buyer's personal data to the third parties may be disclosed only to the legislation of the Republic of Lithuania.

6.4. In 2017, 22 February State Data Protection Inspectorate gave the Person data controller status for the e-shop manager, no. P7591.
7. Final Provisions
7.1. These purchase-selling Rules are created in accordance with the Republic of Lithuania laws and regulations.
7.2. Any controversy regarding these Rules to be resolved through negotiation. Failing agreement, the issues shall be solved according to the Republic of Lithuania laws.

On a different computer and phone display settings, the actual color of the goods may slightly differ from the real color of the goods.

PERSONAL DATA PROCESSING RULES

I. General provisions

These personal data protection rules regulate the basic principles and procedure for the collection, processing and storage of personal data, regulated by the EU General Data Protection Regulation (EU) 2016/679 (entered into force on May 25, 2018) and currently valid in Lithuania, personal data legal acts regulating protection.

The collection, processing and storage of the buyer's personal data is determined by these Rules, the rules for shopping in the online store and other laws and regulations.

Personal data is collected for defined and legitimate purposes.

Personal data is handled accurately and fairly.

Personal data is stored no longer than required by laws and regulations.

Personal data is processed only by those employees who have been granted such a right.

All information about processed personal data is confidential.

II. Collection, processing, storage of personal data

The Data Controller collects and uses the Buyer's personal data (name, surname, address, telephone number and e-mail address) for the processing of product orders.

The buyer's personal data is stored in the database of this online store for 2 years, counting from the date of the last purchase order. At the end of the data storage period, the Buyer's personal data is destroyed.

When purchasing goods in this online store, personal information is requested only when placing an order. Order confirmation is considered as consent to provide your personal data.

By agreeing to the processing of the Buyer's personal data for the purpose of selling goods and services in the Seller's online store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and/or phone number will be sent informational messages necessary to fulfill the order of goods. Letters are sent immediately after the confirmation of the order, letters informing about the change in the status of the order (confirmation and notification about the shipment, thanks for the purchase after receiving/picking up the order).

The Buyer has the right to apply to the manager of the electronic store with a request to submit all data collected in the electronic store about the Buyer. These are the data provided by the Buyer himself (e-mail address, home address, telephone, etc.) and data collected during his activity in the online store - order history, favorite products, other information. This information must be provided in a conventional paper or computer readable format.

The buyer also has the right to demand the deletion of data (the right to be forgotten) or their transfer, in a commonly used or computer-readable format.

This electronic store undertakes not to disclose the Buyer's personal data to third parties, except in cases where the information is necessary for a partner providing goods delivery or other services related to the proper fulfillment of the Buyer's order. In all other cases, the Buyer's personal data may be disclosed to third parties only in the cases and procedure provided by the legal acts of the Republic of Lithuania.

III. Changing, updating or destroying personal data

The buyer has the right to change and/or update the information provided in the order form.

The destruction of data is carried out in the following order: the responsible person - the manager of this electronic store, connects to the administration environment of the website and deletes all data after 2 years from the date of the last order.

IV. Data processing risk assessment

Data protection administration is assigned to the manager of this online store, who is responsible for the preparation and maintenance of the rules.

Risk assessment is carried out no more than once a month.

Network security measures are checked.

The physical location and security of the database is reviewed.

Database backups are created every 24 hours.

V. Granting the right to process personal data

The right to process personal data and the right of access to personal data in the online store is granted only to the manager of this online store.

The right to process personal data is granted only to the manager of this electronic store, for whom personal data is necessary for the fulfillment of customer orders.

VI. Technical protection measures

The company providing the hosting service for the online store is responsible for the security of the server data (physical security, backup recovery).

VII. Legislation and standards governing the processing of personal data

The Law on Legal Protection of Personal Data of the Republic of Lithuania (ADTAĮ).

General Data Protection Regulation (EU) 2016/679 (enters into force on 25 May 2018).

In 2017, for the manager of this electronic store February 22 Personal data controller status granted by the State Data Protection Inspectorate, no. P7591.